I bought the Frida dress by RM Roland Mouret last month and have been waiting to wear it. The weather has been terrible here so I've been saving it for a warm day or a worthy event to show it off properly. Last night I was invited to a dinner/fashion show at the Dallas Museum of Art hosted by Neiman Marcus, Michael Beaudry and Stephen Webster (what a cheeky Brit! Love him!). The weather was a warm 72 degrees so I thought it the perfect opportunity to wear my beloved Frida-- I put it on after getting all dolled up and asked the babysitter to zip me up. She pulled up the zipper and then I heard her say "oh no!". Apparently the zipper zipped 3/4 of the way up and then SPLIT IN HALF and went off track! You can not imagine the drama that ensued. First of all, I was STUCK in the dress! I had 30 minutes to drive to the event which was 25 miles away downtown and I panicked! Try as she could, she couldn't get the zipper to go up or down. So I wiggled the dress up to my waist and pulled it around to the front so I could inspect the damage. I had to make a split second decision. Cut myself out of this gorgeous, BRAND NEW, and very expensive dress or take my time releasing the zipper and risk being late to a formal sit down dinner at an important event. I chose the latter of course because I didn't want to ruin the dress. Thankfully I was able to remove one side from the pull but now the zipper was completely ruined. I put on my other new RM dress, the Mona in turquoise, and went to the dinner (very angry and agitated!)

First of all, this dress is brand new, I've never worn it before. It'd been hanging in my closet for about a month waiting for an opportunity to be donned and shown off. Second of all, when you spend almost two grand on a dress, the zipper should not be made so cheaply! Now I have to tell you I am not overweight so the dress was not too tight, I am 95 pounds and the dress is actually a bit loose on me. So it wasn't as if we had to squeeze me into it, the zipper should have glided up easily!
I sent emails to the Net-a-porter.com team who immediately responded (I love Net-a-porter! The best customer service, ever!). You guys all know I am an avid fan of Roland Mouret and own a dozen RM dresses. This is the first time I've ever encountered quality issues with his dresses so I am hoping this is an isolated incident and will await to hear their response about resolving it.
What about you, have you had any 'dress' dramas?